Information you provide
When you send an enquiry, we collect the name, business email, company, country, business role, equipment interest, purchasing requirements and optional contact or company website details you enter. We also record your consent, the page used to submit the request, a request reference and the submission time.
How we use and store enquiries
IDASION uses this information to review your requirements and respond about equipment supply or distributor cooperation. Enquiries are stored on our DigitalOcean server in London, United Kingdom. Access to the enquiry inbox and CSV downloads is restricted to authorised staff. We retain enquiry information for business follow-up and record keeping as needed; contact us to request access, correction or deletion.
Website operation
The web server records technical access information, including IP addresses, request paths and times, for operation and abuse prevention. Enquiry information is not sent to advertising or analytics services by this website. The enquiry form requires JavaScript. You may instead contact us directly by email, phone, WhatsApp or WeChat.
External services
WhatsApp links open WhatsApp. Email links open your email application. Information you send through those services is also subject to their handling and your settings.
Contact
Email: sales@idasion.com
Phone / WhatsApp / WeChat: +8618838115507
Address: Caterpillar Industrial Park, Qingzhou, Weifang, Shandong, China
